Privacy Policy


Your privacy is important to us


At Lua Basque, a subsidiary of Indigo Club Textil, we care about the processing of personal data and the strict compliance with Regulation (EU) 2016/679 (GDPR) and Spanish data protection regulations.

Who processes your data?


  • Controller: Lua Basque – Indigo Club Textil
  • Tax ID (CIF): B26649657
  • Email address: luabasque@gmail.com
  • Address: C/ Federico Cantero Villamil 2, 28935 Móstoles (Madrid)

What personal data do we process?


The data processed are those necessary for the maintenance of the commercial relationship with our customers and users, including:

  • Identifying data (name, surname, ID number/DNI, address, email, telephone).
  • Billing and shipping data.
  • Contact information and commercial preferences.

Purpose of processing


Personal data is used to:

  • Manage, develop, and control the contractual relationship.
  • Process orders, payments, returns, and communications with the customer.
  • Send commercial and promotional information about Lua Basque products, services, and offers.

Legal basis for processing


  • Contractual performance: for order management and service provision.
  • Legitimate interest: for sending commercial communications (Art. 6.1.f GDPR).
  • Consent: in cases where the user expressly authorizes the sending of commercial communications.

The user may object to the receipt of such commercial information at any time.

Recipients of the data


Data may be shared with:

  • The Tax Administration, for compliance with legal obligations.
  • Financial institutions, for the management of collections and payments.
  • The Rocket Science Group LLC (MailChimp), a provider of electronic communication services, certified under the EU-U.S. Privacy Shield.

Retention period


  • 5 years: statute of limitations for tax obligations (Tax Law and Civil Code).
  • 6 years: commercial and accounting documentation (Art. 30 of the Commercial Code).
  • 10 years: compliance with Law 10/2010 on the prevention of money laundering.

User rights


Users may exercise the following rights:

  • Access
  • Rectification
  • Erasure ("right to be forgotten")
  • Restriction of processing
  • Portability
  • Objection

To exercise these rights, the user must send a written request to:

Lua Basque – Aita Lertxundi, 21 bajo, 20810 Orio, Guipúzcoa.
luabasque@gmail.com, attaching a photocopy of your ID (DNI).

Complaints to the supervisory authority


If you believe that your data has not been processed correctly, you may file a complaint with the Spanish Data Protection Agency (AEPD):
C/ Jorge Juan, nº 6, 28001 Madrid
www.agpd.es